Get a clear picture of how your personal data is collected, where it is stored, and how it is kept safe. At 99ko, your privacy is never up for compromise.
99ko collects only the information that is necessary. You are clearly informed about what data is collected and why.
All data is protected with 256-bit SSL encryption, making it inaccessible to hackers or any third party.
Your personal information is never sold or shared with advertisers or third parties.
View, edit, or delete your data — 99ko puts you in full control.
Cookies are used solely to improve your experience. You have the right to reject non-essential cookies.
Don't want promotional emails or notifications? Opt out anytime with ease.
The organization operating 99ko.my takes your privacy seriously. This Privacy Policy ("Policy") explains how 99ko collects, stores, and uses your personal information.
By using the 99ko website or mobile app, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and contact our support team.
99ko's Commitments: We never sell your data. Your privacy matters to us more than any business advantage.
99ko collects the following types of information from various sources:
| Type of Data | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID | At the time of registration |
| Contact Information | Email address, phone number | At registration and on updates |
| Financial Information | Payment method details, transaction history | On deposits and withdrawals |
| Gaming Activity | Bet history, game preferences, session duration | Automatically |
| Device Information | IP address, browser type, operating system | At the time of login |
| Location Data | Country, city (approximate) | Auto-collected from IP |
99ko never stores your full payment card number or PIN. Payment details are processed directly through a secure payment gateway.
99ko collects your information only for specific, legitimate purposes. We never gather more data than what is actually needed.
99ko handles your information responsibly. By analyzing your preferences, we recommend relevant games, offer personalized bonuses, and send you notifications that matter.
By analyzing your gaming patterns, 99ko uses responsible gaming tools to detect signs of excessive play or addiction and provide timely support. This is done entirely for your protection.
Your information is used solely to create a better experience for you — never for any unintended purpose.
99ko uses industry-leading security technology to protect your information. Our security infrastructure operates across the following layers:
Stay vigilant on your end too: never share your password with anyone, and avoid logging in over public Wi-Fi.
99ko's website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
We use the following types of cookies:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.
As a 99ko member, you have the following rights regarding your own information. To exercise any of these rights, please contact our support team.
The right to see and obtain a copy of the information we hold about you.
The right to correct inaccurate or incomplete information.
The right to request deletion of your data under specific conditions.
The right to restrict how your data is processed under certain circumstances.
The right to receive your information in a structured format and to transfer it elsewhere.
The right to opt out of promotional communications at any time.
99ko does not retain your information longer than necessary. How long data is kept depends on its type and applicable legal obligations.
Once the retention period expires, data is securely deleted or anonymized.
99ko's services are strictly for users aged 18 and above. We do not collect information from or allow account access to anyone under 18.
If you suspect that a minor's information has reached us, a parent or legal guardian can immediately notify the 99ko support team. Once confirmed, that information will be deleted without delay.
99ko may update this Privacy Policy when necessary. For significant changes, a notice will be posted on the website and registered members will be notified by email.
The date of each update will be noted at the top of this document. Continued use of 99ko after any policy change constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to 99ko's data protection team.
For requests to delete, correct, or access your data, 99ko will respond within 30 days.